Frequently Asked Questions

Do you travel?
Absolutely! Simply include your location in the contact form and I will provide you with traveling pricing information. 

How far in advance do we need to book your wedding photography services?
I advise to book as soon as the wedding venue is confirmed. Most clients book 6-12 months in advance. For engagement sessions, I advice to book 3+ months before you intend to use the images to allow enough editing and delivery time.

Will you hold the date for us?
I do not hold or book a date without a signed contract and retainer fee paid "due upon receipt". 

I'm interested in booking, how do I proceed?
You are highly encouraged to review all information on this site first and then submit an inquiry using the contact form to receive a custom proposal. Once received, if you accept, you will receive a contract and first payment invoice "due immediately". 

How much is the retainer fee?
It is 30% of your total balance. This may differ during promotional offers. 

What forms of payment do you accept?
Zelle payments only. No cash, checks or apple payments accepted.

When is the remainder balance due?
The remaining balance is payed in monthly installments. We may discuss other possible payment arrangements.  

What is your cancellation policy?
If for "any reason", including any COVID related matter, a client cancels the contract before the agreed date of photographic services, the retainer-fee and any monies payed to date of cancellation will not be refunded. Re-scheduling is available with a new retainer fee. This may be further discuss in a free zoom meeting. 

How many images can I expect to receive?
Most clients receive between 500-1000 images. This will vary depending on photography coverage time, number of guests, type of wedding day events, etc...

How long does it take to get the photos?
Gallery delivery varies from client to client based on the time of coverage provided, final number of images edited and time of the year booked. Spring, fall and winter are the busiest seasons and this can take longer. The effort to deliver these as soon as possible is made, but in the event that the "estimated delivery time" is prolonged due to illness, family emergencies or any other personal or business matter, especially COVID, updates will be shared @bellafalls.photography on Instagram. If you do not want to miss any updates and other important information solely shared on this platform, you may follow and click the notifications button.

How do I receive the images?
Your final images are sent via a password protected online gallery with immediate download ability.

Do I have to order prints through you?
You are not required to order prints through me, but it is highly recommended.